Welcome to 'The Last Mile'

'The Last Mile' concept is the inspiration behind forming TLM, a group dedicated to making a difference and being accountable for ROI - so much so we prefer to reverse engineer, looking at the size of the opportunity, and tailoring the required investment to ensure a return - if you like, IOR! This is the introduction to an 'online-book', to which chapters will be added in response to your queries - please send your comments and feedback via the contact link on the menu, and by the way guest contributions are welcome! Mick